Here’s a Shipping and Delivery Policy tailored for a trampoline park. Adjust as needed based on your specific services, merchandise, or policies:
Shipping and Delivery Policy
Thank you for shopping with [Your Trampoline Park Name]! This Shipping and Delivery Policy outlines the terms for the shipping and delivery of merchandise, tickets, and other products purchased from our website.
1. Products We Ship
We offer shipping for:
- Trampoline park merchandise (e.g., grip socks, t-shirts, water bottles).
- Gift cards (physical and digital).
- Event packages or vouchers (if applicable).
Tickets for park entry and activities are delivered digitally via email.
2. Shipping Destinations
We ship merchandise to:
- Domestic locations within [Insert Region/Country].
If your location is not listed during checkout, please contact us at 8199000167 for assistance.
3. Order Processing Time
- Orders are processed within [Insert Timeframe, e.g., 1-2 business days] after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
4. Shipping Options and Delivery Times
We offer the following shipping options for physical products:
Delivery times may vary depending on location and external factors, such as weather or carrier delays.
5. Shipping Costs
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Free shipping is available for orders over(if applicable).
6. Digital Products
- Tickets, gift cards, and event vouchers are delivered instantly via email after payment confirmation.
- Please check your spam/junk folder if you do not receive the email within [Insert Timeframe, e.g., 1 hour].
7. Tracking Your Order
- Once your merchandise order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
- Tracking information may take up to 24 hours to update.
8. Undeliverable or Incorrect Addresses
- Ensure your shipping address is correct at checkout.
- Orders returned due to incorrect or incomplete addresses will require additional payment for reshipping.
9. Lost or Delayed Shipments
While we strive to meet delivery timelines, delays may occur due to:
- Weather conditions
- Carrier delays
- Customs processing (for international orders)
If your order is delayed or lost, contact us at 8199000167 with your order details for assistance.
10. Damaged or Missing Items
If your shipment arrives damaged or with missing items:
- Notify us within 7 days of delivery.
- Provide photos of the damaged packaging and items.
We will arrange for a replacement or refund, depending on the circumstances.
11. Refunds and Returns for Shipped Items
For physical products, we accept returns only for damaged or defective items. Contact us at jumpingjacksj2@gmail.com for return instructions. Tickets and event vouchers are non-refundable.
12. Contact Us
For any questions or concerns regarding shipping or delivery, please contact us:
Email: jumpingjacksj2@gmail.com
Phone: 8199000167
Address: NH 44, Trainga Dhaba, Dinger Majra, Gharaunda, Sarai Kohand, Panipat, Haryana 132114
By placing an order with us, you agree to this Shipping and Delivery Policy. We look forward to serving you at Jumping Jacks!